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CUSTOMER SATISFACTION
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Purchasing/Logistics
Questionnaire
How satisfied are you with ...
the understanding shown with regard to your wishes?
very good
good
neutral
satisfiable
not satisfiable
the level of technical experience available?
very good
good
neutral
satisfiable
not satisfiable
the sense of responsibility shown with regard to your enquiries?
very good
good
neutral
satisfiable
not satisfiable
the level of friendliness/attention shown?
very good
good
neutral
satisfiable
not satisfiable
our prices?
very good
good
neutral
satisfiable
not satisfiable
our quality?
very good
good
neutral
satisfiable
not satisfiable
our service?
very good
good
neutral
satisfiable
not satisfiable
our delivery time?
very good
good
neutral
satisfiable
not satisfiable
our flexibility?
very good
good
neutral
satisfiable
not satisfiable
Would you ...
work with starlim//sterner again?
yes
no
recommend starlim//sterner further?
yes
no
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