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CUSTOMER SATISFACTION
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Sales
Questionnaire
How satisfied are you with ...
the run-up time for enquiries relating to the delivery date?
very good
good
neutral
satisfialble
not satisfiable
the formulation of the cost enquiry?
very good
good
neutral
satisfialble
not satisfiable
the formulation of the production enquiry?
very good
good
neutral
satisfialble
not satisfiable
the consumer-supplier relationship for cost reduction?
very good
good
neutral
satisfialble
not satisfiable
the reply period regarding all issues?
very good
good
neutral
satisfialble
not satisfiable
How satisfied are you with the business relationship with the starlim//sterner ...
Purchasing Department?
very good
good
neutral
satisfialble
not satisfiable
Product Development Department?
very good
good
neutral
satisfialble
not satisfiable
Engineering Department?
very good
good
neutral
satisfialble
not satisfiable
Accounts Department?
very good
good
neutral
satisfialble
not satisfiable
Which is the preferred method of ordering in your company?
Internet
Internet address
E-Mail
E-mail address
Fax
Fax numberr
Telefon
Telephone number
Post
Postal address
Do you have an alternative plan in the case of procedural problems?
yes
no
Do you have the capacity to put items in storage?
yes
no
Would you recommend starlim//sterner further?
yes
no
E-mail address
*
The boxes marked with a
*
must be completed
Remarks
Spam safety enquiry (capital letters)