When we talk about cross-divisional quality management, this not only applies to quality management itself, but to our entire company with all departments. If a new customer project is about to start or an existing one is currently being carried out, the experts from the specialist departments meet to discuss the project together.
From inquiries, feasibility studies, new orders, customer requests to complaints, those responsible for the project discuss various topics during the project meetings.
All of our specialists – sales specialists, quality managers, design engineers, calculators, toolmakers, application engineers – are involved in the projects and develop or work on them in a team in order to be able to provide sufficient know-how from all areas.
Such a process-oriented approach means that our statements to our customers are backed by extensive and profound know-how. This approach is also reflected in our numerous certificates.
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